id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 7544 ChimeraX crashes on start-up 18111510056@… Tom Goddard "Begin forwarded message: From: 胡玉霞 via ChimeraX-users Subject: [chimerax-users] What to do if chimerax encounters a problem that cannot be opened？ Date: September 1, 2022 at 2:34:01 AM PDT To: chimerax-users@cgl.ucsf.edu Reply-To: 胡玉霞 Greetings. Thank you for the great work you have done for ChimeraX development to meet the research needs of the majority of researchers. Recently, I have encountered a problem with the ChimeraX, when I open the software I have the following prompt and then the software does not work properly. So I would like to ask if there is an update for ChimeraX (the version I am using is macChimeraX-1.4.dmg, my computer system is macOS Monterey 12.1) or if I need to download the appropriate plugins and where can I download the plugins? Thanks for reading the email and I look forward to hearing from you. Yuxia Hu Fudan University " defect closed moderate Platform fixed all ChimeraX