id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 6277 Can't get to isolde under tools. kenneth.satyshur@… Greg Couch "{{{ Environment: Request Method: GET Request URL: https://cxtoolshed.rbvi.ucsf.edu/ Django Version: 3.2.11 Python Version: 3.6.8 Installed Applications: ('django.contrib.admin', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.messages', 'django.contrib.sites', 'whoosh', 'haystack', 'social_django', 'cxtoolshed3.apps', 'cxtoolshed3.submit_app', 'cxtoolshed3.users', 'cxtoolshed3.help', 'cxtoolshed3.backend', 'cxtoolshed3.download', 'django.contrib.staticfiles') Installed Middleware: ['django.middleware.security.SecurityMiddleware', 'django.contrib.sessions.middleware.SessionMiddleware', 'django.middleware.common.CommonMiddleware', 'django.middleware.csrf.CsrfViewMiddleware', 'django.contrib.auth.middleware.AuthenticationMiddleware', 'django.contrib.messages.middleware.MessageMiddleware', 'django.middleware.clickjacking.XFrameOptionsMiddleware', 'social_django.middleware.SocialAuthExceptionMiddleware'] Traceback (most recent call last): File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 219, in ensure_connection self.connect() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/utils/asyncio.py"", line 33, in inner return func(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 200, in connect self.connection = self.get_new_connection(conn_params) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/utils/asyncio.py"", line 33, in inner return func(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/mysql/base.py"", line 234, in get_new_connection connection = Database.connect(**conn_params) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/MySQLdb/__init__.py"", line 123, in Connect return Connection(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/MySQLdb/connections.py"", line 185, in __init__ super().__init__(*args, **kwargs2) The above exception ((2003, ""Can't connect to MySQL server on 'mysql.cgl.ucsf.edu' (113)"")) was the direct cause of the following exception: File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/core/handlers/exception.py"", line 47, in inner response = get_response(request) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/core/handlers/base.py"", line 181, in _get_response response = wrapped_callback(request, *callback_args, **callback_kwargs) File ""/usr/local/projects/chimerax/www/production/cxtoolshed3/apps/views.py"", line 104, in apps_default return html_response('apps_default.html', c, request, processors = (_nav_panel_context, )) File ""/usr/local/projects/chimerax/www/production/cxtoolshed3/util/view_util.py"", line 18, in html_response context.update(p(request)) File ""/usr/local/projects/chimerax/www/production/cxtoolshed3/apps/views.py"", line 46, in _nav_panel_context all_tags = _all_tags_of_count(_NavPanelConfig.min_tag_count) File ""/usr/local/projects/chimerax/www/production/cxtoolshed3/apps/views.py"", line 38, in _all_tags_of_count return filter(lambda tag: tag.count >= min_count, Tag.objects.all()) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/models/query.py"", line 280, in __iter__ self._fetch_all() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/models/query.py"", line 1324, in _fetch_all self._result_cache = list(self._iterable_class(self)) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/models/query.py"", line 51, in __iter__ results = compiler.execute_sql(chunked_fetch=self.chunked_fetch, chunk_size=self.chunk_size) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/models/sql/compiler.py"", line 1173, in execute_sql cursor = self.connection.cursor() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/utils/asyncio.py"", line 33, in inner return func(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 259, in cursor return self._cursor() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 235, in _cursor self.ensure_connection() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/utils/asyncio.py"", line 33, in inner return func(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 219, in ensure_connection self.connect() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/utils.py"", line 90, in __exit__ raise dj_exc_value.with_traceback(traceback) from exc_value File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 219, in ensure_connection self.connect() File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/utils/asyncio.py"", line 33, in inner return func(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/base/base.py"", line 200, in connect self.connection = self.get_new_connection(conn_params) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/utils/asyncio.py"", line 33, in inner return func(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/django/db/backends/mysql/base.py"", line 234, in get_new_connection connection = Database.connect(**conn_params) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/MySQLdb/__init__.py"", line 123, in Connect return Connection(*args, **kwargs) File ""/wynton/home/ferrin/cxtoolshed/production-site/lib64/python3.6/site-packages/MySQLdb/connections.py"", line 185, in __init__ super().__init__(*args, **kwargs2) Exception Type: OperationalError at / Exception Value: (2003, ""Can't connect to MySQL server on 'mysql.cgl.ucsf.edu' (113)"") Kenneth A. Satyshur, M.S., Ph.D. Senior Scientist, College of Ag and Life Sciences: Department of Bacteriology; School of Medicine and Public Health: Departments of Biomolecular Chemistry, Neuroscience, Oncology, and Carbone Cancer Center (Small Molecule Screening Facility) University of Wisconsin-Madison Madison, Wisconsin, 53706 608-215-5207 }}} " defect assigned normal Tool Shed chimera-programmers Scooter Morris all ChimeraX