id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 6238 Crash in event loop, possibly due to bad graphics chimerax-bug-report@… Tom Goddard "The following bug report has been submitted: Platform: Windows-10-10.0.19042 ChimeraX Version: 1.4.dev202202182306 (2022-02-18 23:06:44 UTC) Description Last time you used ChimeraX it crashed. Please describe steps that led to the crash here. Windows fatal exception: access violation Thread 0x0000809c (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 316 in wait File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 574 in wait File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 1284 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x00006e58 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 576 in _handle_results File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x000033d8 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 528 in _handle_tasks File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x00004004 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\connection.py"", line 816 in _exhaustive_wait File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\connection.py"", line 884 in wait File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 499 in _wait_for_updates File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 519 in _handle_workers File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x0000636c (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x00006410 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x000051b0 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x00008f30 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x000089c8 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x000059a0 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x000065d0 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Thread 0x00006d3c (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\multiprocessing\pool.py"", line 114 in worker File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 910 in run File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 973 in _bootstrap_inner File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\threading.py"", line 930 in _bootstrap Current thread 0x00009414 (most recent call first): File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\site-packages\chimerax\ui\gui.py"", line 318 in event_loop File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\site-packages\ChimeraX_main.py"", line 867 in init File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\site-packages\ChimeraX_main.py"", line 1018 in File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\runpy.py"", line 87 in _run_code File ""C:\Program Files\ChimeraX 1.4.dev202202182306\bin\lib\runpy.py"", line 197 in _run_module_as_main ===== Log before crash start ===== Startup Messages --- warning | Your computer has Intel graphics driver 7926 with a known bug that causes all Qt user interface panels to be blank. ChimeraX can partially fix this but may make some panel titlebars and edges black. Hopefully newer Intel graphics drivers will fix this. UCSF ChimeraX version: 1.4.dev202202182306 (2022-02-18) © 2016-2021 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX open ""C:\Users\Hanan\Documents\ChimeraX-Mariana\7l2h (1).pdb"" format pdb 7l2h (1).pdb title: Cryo-em structure of unliganded full-length TRPV1 At neutral pH [more info...] Chain information for 7l2h (1).pdb #1 --- Chain | Description | UniProt A C D | transient receptor potential cation channel subfamily V member 1 | TRPV1_RAT B | transient receptor potential cation channel subfamily V member 1 | TRPV1_RAT select ::name=""HIS"" 280 atoms, 280 bonds, 28 residues, 1 model selected color sel orange red show sel target ab ui tool show ""Blast Protein"" ui tool show ""Show Sequence Viewer"" sequence chain /A /C /D Alignment identifier is 1 sequence chain /B Alignment identifier is 1/B select ::name=""HIS"" 280 atoms, 280 bonds, 28 residues, 1 model selected ui tool show ""Show Sequence Viewer"" sequence chain /A /C /D Alignment identifier is 2 ARB::createContext: wglCreateContextAttribsARB() failed (GL error code: 0x0) for format: QSurfaceFormat(version 3.3, options QFlags(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::CoreProfile), shared context: 0x0 (The operation completed successfully.) No statusbar messages will be shown due to inadequate OpenGL Settings..Regions controls this display. ===== Log before crash end ===== Log: Startup Messages --- warning | Your computer has Intel graphics driver 7926 with a known bug that causes all Qt user interface panels to be blank. ChimeraX can partially fix this but may make some panel titlebars and edges black. Hopefully newer Intel graphics drivers will fix this. UCSF ChimeraX version: 1.4.dev202202182306 (2022-02-18) © 2016-2021 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX OpenGL version: 3.3.0 - Build 26.20.100.7926 OpenGL renderer: Intel(R) UHD Graphics OpenGL vendor: Intel Locale: en_IL.cp1252 Qt version: PyQt5 5.15.2, Qt 5.15.2 Qt platform: windows Manufacturer: HP Model: HP Pavilion Laptop 14-ce3xxx OS: Microsoft Windows 10 Home (Build 19042) Memory: 8,361,132,032 MaxProcessMemory: 137,438,953,344 CPU: 8 Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz OSLanguage: en-GB Installed Packages: alabaster: 0.7.12 appdirs: 1.4.4 Babel: 2.9.1 backcall: 0.2.0 blockdiag: 3.0.0 certifi: 2021.10.8 cftime: 1.5.2 charset-normalizer: 2.0.12 ChimeraX-AddCharge: 1.2.3 ChimeraX-AddH: 2.1.11 ChimeraX-AlignmentAlgorithms: 2.0 ChimeraX-AlignmentHdrs: 3.2 ChimeraX-AlignmentMatrices: 2.0 ChimeraX-Alignments: 2.2.3 ChimeraX-AlphaFold: 1.0 ChimeraX-AltlocExplorer: 1.0.1 ChimeraX-AmberInfo: 1.0 ChimeraX-Arrays: 1.0 ChimeraX-Atomic: 1.36.2 ChimeraX-AtomicLibrary: 6.0.1 ChimeraX-AtomSearch: 2.0 ChimeraX-AtomSearchLibrary: 1.0 ChimeraX-AxesPlanes: 2.1 ChimeraX-BasicActions: 1.1 ChimeraX-BILD: 1.0 ChimeraX-BlastProtein: 2.0 ChimeraX-BondRot: 2.0 ChimeraX-BugReporter: 1.0 ChimeraX-BuildStructure: 2.6.1 ChimeraX-Bumps: 1.0 ChimeraX-BundleBuilder: 1.1 ChimeraX-ButtonPanel: 1.0 ChimeraX-CageBuilder: 1.0 ChimeraX-CellPack: 1.0 ChimeraX-Centroids: 1.2 ChimeraX-ChemGroup: 2.0 ChimeraX-Clashes: 2.2.2 ChimeraX-ColorActions: 1.0 ChimeraX-ColorGlobe: 1.0 ChimeraX-ColorKey: 1.5.1 ChimeraX-CommandLine: 1.2.1 ChimeraX-ConnectStructure: 2.0 ChimeraX-Contacts: 1.0 ChimeraX-Core: 1.4.dev202202182306 ChimeraX-CoreFormats: 1.1 ChimeraX-coulombic: 1.3.2 ChimeraX-Crosslinks: 1.0 ChimeraX-Crystal: 1.0 ChimeraX-CrystalContacts: 1.0 ChimeraX-DataFormats: 1.2.2 ChimeraX-Dicom: 1.0 ChimeraX-DistMonitor: 1.1.5 ChimeraX-Dssp: 2.0 ChimeraX-EMDB-SFF: 1.0 ChimeraX-ExperimentalCommands: 1.0 ChimeraX-FileHistory: 1.0 ChimeraX-FunctionKey: 1.0 ChimeraX-Geometry: 1.1 ChimeraX-gltf: 1.0 ChimeraX-Graphics: 1.1 ChimeraX-Hbonds: 2.1.2 ChimeraX-Help: 1.2 ChimeraX-HKCage: 1.3 ChimeraX-IHM: 1.1 ChimeraX-ImageFormats: 1.2 ChimeraX-IMOD: 1.0 ChimeraX-IO: 1.0.1 ChimeraX-ItemsInspection: 1.0 ChimeraX-Label: 1.1 ChimeraX-ListInfo: 1.1.1 ChimeraX-Log: 1.1.5 ChimeraX-LookingGlass: 1.1 ChimeraX-Maestro: 1.8.1 ChimeraX-Map: 1.1 ChimeraX-MapData: 2.0 ChimeraX-MapEraser: 1.0 ChimeraX-MapFilter: 2.0 ChimeraX-MapFit: 2.0 ChimeraX-MapSeries: 2.1 ChimeraX-Markers: 1.0 ChimeraX-Mask: 1.0 ChimeraX-MatchMaker: 2.0.6 ChimeraX-MDcrds: 2.6 ChimeraX-MedicalToolbar: 1.0.1 ChimeraX-Meeting: 1.0 ChimeraX-MLP: 1.1 ChimeraX-mmCIF: 2.7 ChimeraX-MMTF: 2.1 ChimeraX-Modeller: 1.5.1 ChimeraX-ModelPanel: 1.3.2 ChimeraX-ModelSeries: 1.0 ChimeraX-Mol2: 2.0 ChimeraX-Morph: 1.0 ChimeraX-MouseModes: 1.1 ChimeraX-Movie: 1.0 ChimeraX-Neuron: 1.0 ChimeraX-Nucleotides: 2.0.2 ChimeraX-OpenCommand: 1.8 ChimeraX-PDB: 2.6.6 ChimeraX-PDBBio: 1.0 ChimeraX-PDBLibrary: 1.0.2 ChimeraX-PDBMatrices: 1.0 ChimeraX-PickBlobs: 1.0 ChimeraX-Positions: 1.0 ChimeraX-PresetMgr: 1.1 ChimeraX-PubChem: 2.1 ChimeraX-ReadPbonds: 1.0.1 ChimeraX-Registration: 1.1 ChimeraX-RemoteControl: 1.0 ChimeraX-ResidueFit: 1.0 ChimeraX-RestServer: 1.1 ChimeraX-RNALayout: 1.0 ChimeraX-RotamerLibMgr: 2.0.1 ChimeraX-RotamerLibsDunbrack: 2.0 ChimeraX-RotamerLibsDynameomics: 2.0 ChimeraX-RotamerLibsRichardson: 2.0 ChimeraX-SaveCommand: 1.5 ChimeraX-SchemeMgr: 1.0 ChimeraX-SDF: 2.0 ChimeraX-Segger: 1.0 ChimeraX-Segment: 1.0 ChimeraX-SelInspector: 1.0 ChimeraX-SeqView: 2.4.6 ChimeraX-Shape: 1.0.1 ChimeraX-Shell: 1.0 ChimeraX-Shortcuts: 1.1 ChimeraX-ShowAttr: 1.0 ChimeraX-ShowSequences: 1.0 ChimeraX-SideView: 1.0 ChimeraX-Smiles: 2.1 ChimeraX-SmoothLines: 1.0 ChimeraX-SpaceNavigator: 1.0 ChimeraX-StdCommands: 1.7.7 ChimeraX-STL: 1.0 ChimeraX-Storm: 1.0 ChimeraX-StructMeasure: 1.0.1 ChimeraX-Struts: 1.0.1 ChimeraX-Surface: 1.0 ChimeraX-SwapAA: 2.0 ChimeraX-SwapRes: 2.1.1 ChimeraX-TapeMeasure: 1.0 ChimeraX-Test: 1.0 ChimeraX-Toolbar: 1.1 ChimeraX-ToolshedUtils: 1.2.1 ChimeraX-Tug: 1.0 ChimeraX-UI: 1.16.1 ChimeraX-uniprot: 2.2 ChimeraX-UnitCell: 1.0 ChimeraX-ViewDockX: 1.1.1 ChimeraX-VIPERdb: 1.0 ChimeraX-Vive: 1.1 ChimeraX-VolumeMenu: 1.0 ChimeraX-VTK: 1.0 ChimeraX-WavefrontOBJ: 1.0 ChimeraX-WebCam: 1.0 ChimeraX-WebServices: 1.0 ChimeraX-Zone: 1.0 colorama: 0.4.4 comtypes: 1.1.10 cxservices: 1.1 cycler: 0.11.0 Cython: 0.29.26 debugpy: 1.5.1 decorator: 5.1.1 docutils: 0.17.1 entrypoints: 0.4 filelock: 3.4.2 fonttools: 4.29.1 funcparserlib: 1.0.0a0 grako: 3.16.5 h5py: 3.6.0 html2text: 2020.1.16 idna: 3.3 ihm: 0.26 imagecodecs: 2021.11.20 imagesize: 1.3.0 ipykernel: 6.6.1 ipython: 7.31.1 ipython-genutils: 0.2.0 jedi: 0.18.1 Jinja2: 3.0.3 jupyter-client: 7.1.0 jupyter-core: 4.9.2 kiwisolver: 1.3.2 line-profiler: 3.4.0 lxml: 4.7.1 lz4: 3.1.10 MarkupSafe: 2.1.0 matplotlib: 3.5.1 matplotlib-inline: 0.1.3 msgpack: 1.0.3 nest-asyncio: 1.5.4 netCDF4: 1.5.8 networkx: 2.6.3 numexpr: 2.8.1 numpy: 1.22.1 openvr: 1.16.802 packaging: 21.3 ParmEd: 3.4.3 parso: 0.8.3 pickleshare: 0.7.5 Pillow: 9.0.0 pip: 21.3.1 pkginfo: 1.8.2 prompt-toolkit: 3.0.28 psutil: 5.9.0 pycollada: 0.7.2 pydicom: 2.2.2 Pygments: 2.11.2 PyOpenGL: 3.1.5 PyOpenGL-accelerate: 3.1.5 pyparsing: 3.0.7 PyQt5-commercial: 5.15.2 PyQt5-sip: 12.8.1 PyQtWebEngine-commercial: 5.15.2 python-dateutil: 2.8.2 pytz: 2021.3 pywin32: 303 pyzmq: 22.3.0 qtconsole: 5.2.2 QtPy: 2.0.1 RandomWords: 0.3.0 requests: 2.27.1 scipy: 1.7.3 setuptools: 59.8.0 sfftk-rw: 0.7.1 six: 1.16.0 snowballstemmer: 2.2.0 sortedcontainers: 2.4.0 Sphinx: 4.3.2 sphinx-autodoc-typehints: 1.15.2 sphinxcontrib-applehelp: 1.0.2 sphinxcontrib-blockdiag: 3.0.0 sphinxcontrib-devhelp: 1.0.2 sphinxcontrib-htmlhelp: 2.0.0 sphinxcontrib-jsmath: 1.0.1 sphinxcontrib-qthelp: 1.0.3 sphinxcontrib-serializinghtml: 1.1.5 suds-community: 1.0.0 tables: 3.7.0 tifffile: 2021.11.2 tinyarray: 1.2.4 tornado: 6.1 traitlets: 5.1.1 urllib3: 1.26.8 wcwidth: 0.2.5 webcolors: 1.11.1 wheel: 0.37.1 wheel-filename: 1.3.0 WMI: 1.5.1" defect closed moderate Graphics can't reproduce Eric Pettersen all ChimeraX