id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 5040 SSL failure during registration attempt noreng.sigrid@… Greg Couch "{{{ The following bug report has been submitted: Platform: Darwin-19.6.0-x86_64-i386-64bit ChimeraX Version: 0.93 (2020-04-03) Description (Describe the actions that caused this problem to occur here) Log: Startup Messages --- warning | 'clip' is a prefix of an existing command 'clipper' note | Updating list of available bundles failed: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1076) UCSF ChimeraX version: 0.93 (2020-04-03) © 2016-2020 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX Traceback (most recent call last): File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1319, in do_open encode_chunked=req.has_header('Transfer-encoding')) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1252, in request self._send_request(method, url, body, headers, encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1298, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1247, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1026, in _send_output self.send(msg) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 966, in send self.connect() File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1422, in connect server_hostname=server_hostname) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 423, in wrap_socket session=session File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 870, in _create self.do_handshake() File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 1139, in do_handshake self._sslobj.do_handshake() ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1076) During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/ui/gui.py"", line 601, in customEvent func(*args, **kw) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/gui.py"", line 67, in handle_scheme self.session.ui.thread_safe(self._register, url) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/ui/gui.py"", line 342, in thread_safe func(*args, **kw) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/gui.py"", line 121, in _register join_announcements=values[""join_announcements""]) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/cmd.py"", line 76, in register funding, funding_other, comment) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/cmd.py"", line 123, in _get_registration with urlopen(RegistrationURL, urlencode(params).encode()) as f: File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 222, in urlopen return opener.open(url, data, timeout) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 525, in open response = self._open(req, data) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 543, in _open '_open', req) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 503, in _call_chain result = func(*args) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1362, in https_open context=self._context, check_hostname=self._check_hostname) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1321, in do_open raise URLError(err) urllib.error.URLError: urllib.error.URLError: File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1321, in do_open raise URLError(err) See log for complete Python traceback. Traceback (most recent call last): File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1319, in do_open encode_chunked=req.has_header('Transfer-encoding')) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1252, in request self._send_request(method, url, body, headers, encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1298, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1247, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1026, in _send_output self.send(msg) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 966, in send self.connect() File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1422, in connect server_hostname=server_hostname) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 423, in wrap_socket session=session File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 870, in _create self.do_handshake() File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 1139, in do_handshake self._sslobj.do_handshake() ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1076) During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/ui/gui.py"", line 601, in customEvent func(*args, **kw) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/gui.py"", line 67, in handle_scheme self.session.ui.thread_safe(self._register, url) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/ui/gui.py"", line 342, in thread_safe func(*args, **kw) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/gui.py"", line 121, in _register join_announcements=values[""join_announcements""]) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/cmd.py"", line 76, in register funding, funding_other, comment) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/cmd.py"", line 123, in _get_registration with urlopen(RegistrationURL, urlencode(params).encode()) as f: File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 222, in urlopen return opener.open(url, data, timeout) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 525, in open response = self._open(req, data) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 543, in _open '_open', req) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 503, in _call_chain result = func(*args) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1362, in https_open context=self._context, check_hostname=self._check_hostname) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1321, in do_open raise URLError(err) urllib.error.URLError: urllib.error.URLError: File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1321, in do_open raise URLError(err) See log for complete Python traceback. Traceback (most recent call last): File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1319, in do_open encode_chunked=req.has_header('Transfer-encoding')) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1252, in request self._send_request(method, url, body, headers, encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1298, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1247, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1026, in _send_output self.send(msg) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 966, in send self.connect() File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"", line 1422, in connect server_hostname=server_hostname) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 423, in wrap_socket session=session File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 870, in _create self.do_handshake() File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"", line 1139, in do_handshake self._sslobj.do_handshake() ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1076) During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/ui/gui.py"", line 601, in customEvent func(*args, **kw) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/gui.py"", line 67, in handle_scheme self.session.ui.thread_safe(self._register, url) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/ui/gui.py"", line 342, in thread_safe func(*args, **kw) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/gui.py"", line 121, in _register join_announcements=values[""join_announcements""]) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/cmd.py"", line 76, in register funding, funding_other, comment) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site- packages/chimerax/registration/cmd.py"", line 123, in _get_registration with urlopen(RegistrationURL, urlencode(params).encode()) as f: File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 222, in urlopen return opener.open(url, data, timeout) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 525, in open response = self._open(req, data) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 543, in _open '_open', req) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 503, in _call_chain result = func(*args) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1362, in https_open context=self._context, check_hostname=self._check_hostname) File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1321, in do_open raise URLError(err) urllib.error.URLError: urllib.error.URLError: File ""/Users/norengs/Desktop/ChimeraX-0.93.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/urllib/request.py"", line 1321, in do_open raise URLError(err) See log for complete Python traceback. OpenGL version: 4.1 ATI-3.10.21 OpenGL renderer: AMD Radeon Pro 5500M OpenGL Engine OpenGL vendor: ATI Technologies Inc. }}} " defect closed normal Infrastructure can't reproduce all ChimeraX