id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 3972 ChimeraX OpenGL startup issue after updating system to Ubuntu 20.04 luca.jovine@… Greg Couch "{{{ Hello, This is Luca Jovine from Karolinska Institutet in Stockholm. I recently updated one of our main machines from ubuntu 16.04 LTS to 20.04 LTS, and after this I can no longer run either Chimera (1.14) or ChimeraX (1.1). Clearly, in both cases there is an issue with OpenGL: > chimera X Error of failed request: GLXBadCurrentWindow Major opcode of failed request: 148 (GLX) Minor opcode of failed request: 5 (X_GLXMakeCurrent) Serial number of failed request: 1545 Current serial number in output stream: 1545 > >chimerax NOTE: available bundle cache has not been initialized yet ERROR: ChimeraX requires OpenGL graphics version 3.3. Your computer graphics driver provided version 1.4 Try updating your graphics driver. WARNING: No statusbar messages will be shown due to inadequate OpenGL WARNING: QOpenGLShader::compile(Vertex): failed WARNING: QOpenGLShader::compile(Fragment): failed WARNING: Could not link shader program: """" Fatal Python error: Segmentation fault Current thread 0x00007fe188bf5740 (most recent call first): File ""/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/chimerax/ui/gui.py"", line 204 in build File ""/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/ChimeraX_main.py"", line 626 in init File ""/usr/lib/ucsf-chimerax/lib/python3.7/site-packages/ChimeraX_main.py"", line 919 in File ""/usr/lib/ucsf-chimerax/lib/python3.7/runpy.py"", line 85 in _run_code File ""/usr/lib/ucsf-chimerax/lib/python3.7/runpy.py"", line 193 in _run_module_as_main Segmentation fault (core dumped) > However, looking at the above, I do not understand why my graphics drivers should be outdated, because on this machine (which has 2 x NVIDIA GTX 1080 Ti GPUs, and CUDA 10.2) I have installed the last (long-lived) driver version: +-----------------------------------------------------------------------------+ | NVIDIA-SMI 450.80.02 Driver Version: 450.80.02 CUDA Version: 11.0 | |-------------------------------+----------------------+----------------------+ | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |===============================+======================+======================| | 0 GeForce GTX 108... Off | 00000000:0A:00.0 Off | N/A | | 21% 55C P2 60W / 250W | 183MiB / 11178MiB | 0% Default | | | | N/A | +-------------------------------+----------------------+----------------------+ | 1 GeForce GTX 108... Off | 00000000:42:00.0 Off | N/A | | 20% 31C P8 8W / 250W | 162MiB / 11175MiB | 0% Default | | | | N/A | +-------------------------------+----------------------+----------------------+ I must be doing something wrong, but what? Any help would be very appreciated! Thanks and best regards, Luca ---------------------------------------------------------------------- Luca Jovine, Ph.D. Professor of Structural Biology, Member of EMBO and the Nobel Assembly Karolinska Institutet Department of Biosciences and Nutrition Medicinaren 25 Neo Blickagången 16, SE-141 83 Huddinge, Sweden E-mail: luca.jovine@ki.se W3: http://jovinelab.org ---------------------------------------------------------------------- När du skickar e-post till Karolinska Institutet (KI) innebär detta att KI kommer att behandla dina personuppgifter. Här finns information om hur KI behandlar personuppgifter. Sending email to Karolinska Institutet (KI) will result in KI processing your personal data. You can read more about KI’s processing of personal data here. }}} " defect closed normal Graphics nonchimerax Tom Goddard all ChimeraX