﻿id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
3512	conference command: TimeoutError: [Errno 60] Operation timed out	goddard@…	Tom Goddard	"{{{
The following bug report has been submitted:
Platform:        Darwin-19.5.0-x86_64-i386-64bit
ChimeraX Version: 1.1.dev202007121748 (2020-07-12 17:48:02 UTC)
Description
conference command gives traceback.

Also it did not show an error dialog making it unlikely that someone would report this as a bug.

Log:
UCSF ChimeraX version: 1.1.dev202007121748 (2020-07-12)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open /Users/goddard/ucsf/presentations/remdesivir-ar-may2020/data/rdv.pdb
> format pdb

> conference start cxconference.rbvi.ucsf.edu:443/remdesivir

Traceback (most recent call last):  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/cmd_line/tool.py"", line 263, in execute  
cmd.run(cmd_text)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/core/commands/cli.py"", line 2805, in run  
result = ci.function(session, **kw_args)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/meeting/conference.py"", line 98, in conference  
conference.connect(action, location, name, **kw)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/meeting/conference.py"", line 249, in connect  
self._mux_node.start(callback=self._setup_cb)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/meeting/mux.py"", line 431, in start  
self.setup_connection(make_node_socket(self._hostname, self._port))  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/meeting/mux.py"", line 89, in make_node_socket  
s = get_ctx_node().wrap_socket(s, server_hostname=hostname)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"",
line 423, in wrap_socket  
session=session  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"",
line 870, in _create  
self.do_handshake()  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"",
line 1139, in do_handshake  
self._sslobj.do_handshake()  
TimeoutError: [Errno 60] Operation timed out  
  
TimeoutError: [Errno 60] Operation timed out  
  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ssl.py"",
line 1139, in do_handshake  
self._sslobj.do_handshake()  
  
See log for complete Python traceback.  
  

Failed to send bug report. Error while sending follows:  

Traceback (most recent call last):  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/bug_reporter/bug_reporter_gui.py"", line 240, in submit  
errcode, errmsg, headers, body = post_multipart_formdata(BUG_HOST,
BUG_SELECTOR, fields)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-
packages/chimerax/webservices/post_form.py"", line 40, in
post_multipart_formdata  
h.request('POST', url, body=body, headers=headers)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"",
line 1252, in request  
self._send_request(method, url, body, headers, encode_chunked)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"",
line 1298, in _send_request  
self.endheaders(body, encode_chunked=encode_chunked)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"",
line 1247, in endheaders  
self._send_output(message_body, encode_chunked=encode_chunked)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"",
line 1026, in _send_output  
self.send(msg)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"",
line 966, in send  
self.connect()  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/http/client.py"",
line 938, in connect  
(self.host,self.port), self.timeout, self.source_address)  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py"",
line 707, in create_connection  
for res in getaddrinfo(host, port, 0, SOCK_STREAM):  
File ""/Users/goddard/Desktop/ChimeraX July 13
2020.app/Contents/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/socket.py"",
line 752, in getaddrinfo  
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):  
socket.gaierror: [Errno 8] nodename nor servname provided, or not known  




OpenGL version: 4.1 ATI-3.9.15
OpenGL renderer: AMD Radeon Pro Vega 20 OpenGL Engine
OpenGL vendor: ATI Technologies Inc.Hardware:

    Hardware Overview:

      Model Name: MacBook Pro
      Model Identifier: MacBookPro15,3
      Processor Name: 8-Core Intel Core i9
      Processor Speed: 2.4 GHz
      Number of Processors: 1
      Total Number of Cores: 8
      L2 Cache (per Core): 256 KB
      L3 Cache: 16 MB
      Hyper-Threading Technology: Enabled
      Memory: 32 GB
      Boot ROM Version: 1037.120.87.0.0 (iBridge: 17.16.15300.0.0,0)

Software:

    System Software Overview:

      System Version: macOS 10.15.5 (19F101)
      Kernel Version: Darwin 19.5.0
      Time since boot: 9 days 10:02

Graphics/Displays:

    Intel UHD Graphics 630:

      Chipset Model: Intel UHD Graphics 630
      Type: GPU
      Bus: Built-In
      VRAM (Dynamic, Max): 1536 MB
      Vendor: Intel
      Device ID: 0x3e9b
      Revision ID: 0x0002
      Automatic Graphics Switching: Supported
      gMux Version: 5.0.0
      Metal: Supported, feature set macOS GPUFamily2 v1

    Radeon Pro Vega 20:

      Chipset Model: Radeon Pro Vega 20
      Type: GPU
      Bus: PCIe
      PCIe Lane Width: x8
      VRAM (Total): 4 GB
      Vendor: AMD (0x1002)
      Device ID: 0x69af
      Revision ID: 0x00c0
      ROM Revision: 113-D2060I-087
      VBIOS Version: 113-D20601MA0T-016
      Option ROM Version: 113-D20601MA0T-016
      EFI Driver Version: 01.01.087
      Automatic Graphics Switching: Supported
      gMux Version: 5.0.0
      Metal: Supported, feature set macOS GPUFamily2 v1
      Displays:
        Color LCD:
          Display Type: Built-In Retina LCD
          Resolution: 2880 x 1800 Retina
          Framebuffer Depth: 24-Bit Color (ARGB8888)
          Main Display: Yes
          Mirror: Off
          Online: Yes
          Automatically Adjust Brightness: No
          Connection Type: Internal

PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.9

}}}
"	defect	assigned	normal		VR				Scooter Morris				all	ChimeraX
