id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
3414	Fails to start on Windows 10, corrupted ui preference file	joseph.chamieh@…	Greg Couch	"ChimeraX fails to start on Windows 10 due to a corrupted ui preferences file.  Not sure how this can happen, but we should definitely catch errors parsing preference files and then just ignore the preference file and issue an error dialog about the corrupted file, but still start.  Probably also the code should rename the corrupted file, for instance, ui-1 to ui-1.corrupted and ask the user in the error message to submit a bug report and attach the renamed file.

Begin forwarded message:

From: ""Joseph Chamieh""
Subject: RE: [chimerax-users] ChimeraX troubleshooting
Date: June 17, 2020 at 2:03:57 PM PDT
To: ""'Tom Goddard'"" 
Cc: <chimerax-users@cgl.ucsf.edu>

Dear Tom
Thank you for your answer, this is the result of what you asked for:
 
C:\>""C:\Program Files\ChimeraX 1.0\bin\ChimeraX-console.exe"" --debug
C:\Program Files\ChimeraX 1.0\bin\lib\site-packages\win32\lib\pywintypes.py:2: DeprecationWarning: the imp module is deprecated in favour of importlib; see the module's documentation for alternative uses
  import imp, sys, os
Traceback (most recent call last):
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\runpy.py"", line 193, in _run_module_as_main
    ""__main__"", mod_spec)
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\runpy.py"", line 85, in _run_code
    exec(code, run_globals)
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-packages\ChimeraX_main.py"", line 895, in <module>
    exit_code = init(sys.argv)
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-packages\ChimeraX_main.py"", line 502, in init
    sess.ui = ui_class(sess)
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-packages\chimerax\ui\gui.py"", line 110, in __init__
    self.settings = UI_Settings(session, ""ui"")
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-packages\chimerax\core\settings.py"", line 165, in __init__
    ConfigFile.__init__(self, session, tool_name, version=version)
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-packages\chimerax\core\configfile.py"", line 289, in __init__
    self._config.read(self._filename, encoding='utf-8')
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\configparser.py"", line 696, in read
    self._read(fp, filename)
  File ""C:\Program Files\ChimeraX 1.0\bin\lib\configparser.py"", line 1079, in _read
    raise MissingSectionHeaderError(fpname, lineno, line)
configparser.MissingSectionHeaderError: File contains no section headers.
file: 'C:\\Users\\Joseph\\AppData\\Local\\UCSF\\ChimeraX\\ui-1', line: 1
'\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00'
 
I remain at your disposal for any further information
Best regards
Joseph"	defect	assigned	moderate		Core				chimera-programmers				all	ChimeraX