id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
3300	ISOLDE and reporting error	DLMLEN001@…	Tristan Croll	"{{{
Good day,

I am trying to run a simulation on ISOLDE and I get a error
''Exception: Multiple matching templates found for residue 344 (HOH): OHE, GLYCAM_ROH.

File ""C:\Program Files\ChimeraX\bin\lib\site-packages\simtk\openmm\app\forcefield.py"", line 893, in _getResidueTemplateMatches
raise Exception('Multiple matching templates found for residue %d (%s): %s.' % (res.index+1, res.name, ', '.join(match[0].name for match in allMatches)))''

A new window opens prompting me to report the bug but I get an error message that there was an error submitting and I should send an email to this address.

Please note that there is no residue 344 or a water with that number in my model and I am able to run simulations when the map is a .mrc file, but I get this error with .mtz files.


Lenye Dlamini
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}}}
"	defect	closed	normal		Third Party		fixed						all	ChimeraX