id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 2707 Problem showing Toolbar help: failed to load external entity chimerax-bug-report@… Greg Couch "{{{ The following bug report has been submitted: Platform: Darwin-18.7.0-x86_64-i386-64bit ChimeraX Version: 0.91 (2019-12-23) Description (Describe the actions that caused this problem to occur here) Log: UCSF ChimeraX version: 0.91 (2019-12-23) © 2016-2019 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX > open > RSR10_model_fit_into_20191115_sharpened_map_1.3295angpix_for_figures.cxs Summary of feedback from opening RSR10_model_fit_into_20191115_sharpened_map_1.3295angpix_for_figures.cxs --- warning | Unable to restore ""SchemesManager"" object opened ChimeraX session > show #!2 models > hide #!2 models > windowsize 800 1200 > show #!2 models > hide #!2 models > show #!2 models > hide #!2 models > hide #!1 models > show #!2 models > show cartoons > hide atoms > select /I:186 21 atoms, 23 bonds, 1 model selected > select /J:14 20 atoms, 21 bonds, 1 model selected > select up 8077 atoms, 9060 bonds, 1 model selected > show sel atoms > hide sel cartoons > select clear > show #!1 models > volume #1 level 6.24 > select #1 2 models selected > ~select #1 Nothing selected > select #2 18364 atoms, 19524 bonds, 2 pseudobonds, 2 models selected > ~select #2 Nothing selected > select #2 18364 atoms, 19524 bonds, 2 pseudobonds, 2 models selected > ~select #2 Nothing selected > select #2 18364 atoms, 19524 bonds, 2 pseudobonds, 2 models selected > ~select #2 Nothing selected > select #1 2 models selected > ~select #1 Nothing selected > select #2/U 607 atoms, 616 bonds, 1 model selected > view sel > ~select Nothing selected > hide #!1 models > nucleotides fill > style nucleic stick Changed 8077 atom styles > ui favorite true Toolbar > help help:user/tools/Toolbar.html Traceback (most recent call last): File ""/Users/zhoub2/Applications/ChimeraX-0.91.app/Contents/lib/python3.7/site- packages/chimerax/ui/widgets/htmlview.py"", line 261, in interceptRequest self._callback(info) File ""/Users/zhoub2/Applications/ChimeraX-0.91.app/Contents/lib/python3.7/site- packages/chimerax/ui/widgets/htmlview.py"", line 150, in intercept return self._intercept_cb(request_info, *args) File ""/Users/zhoub2/Applications/ChimeraX-0.91.app/Contents/lib/python3.7/site- packages/chimerax/help_viewer/tool.py"", line 95, in link_clicked new_path = _generate_index(path, self.session.logger) File ""/Users/zhoub2/Applications/ChimeraX-0.91.app/Contents/lib/python3.7/site- packages/chimerax/help_viewer/cmd.py"", line 121, in _generate_index html = lxml.html.parse(source) File ""/Users/zhoub2/Applications/ChimeraX-0.91.app/Contents/lib/python3.7/site- packages/lxml/html/__init__.py"", line 939, in parse return etree.parse(filename_or_url, parser, base_url=base_url, **kw) File ""src/lxml/etree.pyx"", line 3467, in lxml.etree.parse File ""src/lxml/parser.pxi"", line 1839, in lxml.etree._parseDocument File ""src/lxml/parser.pxi"", line 1865, in lxml.etree._parseDocumentFromURL File ""src/lxml/parser.pxi"", line 1769, in lxml.etree._parseDocFromFile File ""src/lxml/parser.pxi"", line 1163, in lxml.etree._BaseParser._parseDocFromFile File ""src/lxml/parser.pxi"", line 601, in lxml.etree._ParserContext._handleParseResultDoc File ""src/lxml/parser.pxi"", line 711, in lxml.etree._handleParseResult File ""src/lxml/parser.pxi"", line 638, in lxml.etree._raiseParseError OSError: Error reading file '/share/docs/user/index.html': failed to load external entity ""/share/docs/user/index.html"" OSError: Error reading file '/share/docs/user/index.html': failed to load external entity ""/share/docs/user/index.html"" File ""src/lxml/parser.pxi"", line 638, in lxml.etree._raiseParseError See log for complete Python traceback. OpenGL version: 4.1 ATI-2.11.21 OpenGL renderer: AMD Radeon Pro 560X OpenGL Engine OpenGL vendor: ATI Technologies Inc. }}} " defect closed normal Help System can't reproduce all ChimeraX