id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
20097	Commercial Download Fails	Joshua.Lees@…	Greg Couch	"{{{
Good afternoon,

I'm reaching out because I'm encountering trouble with ChimeraX downloads from your site. We recently renewed our commercial license, but I've found that the most up-to-date license text fails to allow downloads of the software, producing an error of ""invalid license digest"". I've tried pasting all of the license text between ---BEGIN_LICENSE--- and ---END_LICENSE---, both inclusive of these lines and without, and being careful to eliminate any extraneous spaces or line breaks at the end.

Could you provide any insight into what's going wrong here?

Many thanks,
Josh
}}}
"	defect	closed	normal		Infrastructure		worksforme		Elaine Meng				all	ChimeraX