id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 19721 email2trac bug Eric Pettersen Greg Couch "The unique_attachment_names() function in email2trac is looking for the variable ""filename"" to be the string ""None"" when in fact it is the Python value None. I think this is happening because of a signature block in Ute Ermel's replies. It affected ticket #19718 multiple times. The original message was received at Mon, 12 Jan 2026 16:27:05 -0800 from cgl-primary.cgl.ucsf.edu [169.230.27.17] ----- The following addresses had permanent fatal errors ----- ""|run_email2trac --project=ChimeraX"" (reason: 1) (expanded from: ) ----- Transcript of session follows ----- Message delivered to mailing list Traceback (most recent call last): File ""/usr/local/bin/email2trac"", line 2936, in tktparser.parse(sys.stdin) File ""/usr/local/bin/email2trac"", line 1874, in parse self.parse_subject_field(m, subject, spam_msg) File ""/usr/local/bin/email2trac"", line 1970, in parse_subject_field elif not self.ticket_update(m, result.group('reply')[:-1], spam_msg): File ""/usr/local/bin/email2trac"", line 1093, in ticket_update message_parts = self.unique_attachment_names(message_parts) File ""/usr/local/bin/email2trac"", line 2355, in unique_attachment_names filename = filename.replace('\\', '_') AttributeError: 'NoneType' object has no attribute 'replace' " defect assigned high 1.12 Infrastructure all ChimeraX