id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
1778	ISOLDE installation: UnicodeDecodeError	goddard@…	Conrad Huang	"{{{
The following bug report has been submitted:
Platform:        Windows-10-10.0.17763
ChimeraX Version: 0.8 (2018-12-17)
Description
Pressed Install button for ISOLDE  in Toolshed in ChimeraX 0.8 on Windows.  Chose to install for all users.  Produced this error.

Log:
Startup Messages  
---  
note | Updating list of available bundles failed: 'list' object has no
attribute 'split'  
  
UCSF ChimeraX version: 0.8 (2018-12-17)  
How to cite UCSF ChimeraX  

> open 6bb5 format mmCIF fromDatabase pdb

6bb5 title:  
Human Oxy-Hemoglobin [more info...]  
  
Chain information for 6bb5 #1  
---  
Chain | Description  
A | Hemoglobin subunit α  
B | Hemoglobin subunit β  
  
Non-standard residues in 6bb5 #1  
---  
HEM — protoporphyrin IX containing Fe (HEME)  
OXY — oxygen molecule  
  
6bb5 mmCIF Assemblies  
---  
1| author_and_software_defined_assembly  
  
  

> vr on

started SteamVR rendering  

> vr off

> close

Downloading bundle ChimeraX_ISOLDE-1.0b2-cp36-cp36m-win_amd64.whl  
Traceback (most recent call last):  
File ""C:\Program Files\ChimeraX-0.8\bin\lib\site-
packages\chimerax\ui\widgets\htmlview.py"", line 386, in download_finished  
session=self.session)  
File ""C:\Program Files\ChimeraX-0.8\bin\lib\site-
packages\chimerax\core\toolshed\\__init__.py"", line 548, in install_bundle  
results = self._pip_install(bundle, per_user=per_user, reinstall=reinstall)  
File ""C:\Program Files\ChimeraX-0.8\bin\lib\site-
packages\chimerax\core\toolshed\\__init__.py"", line 845, in _pip_install  
results = self._run_pip(command)  
File ""C:\Program Files\ChimeraX-0.8\bin\lib\site-
packages\chimerax\core\toolshed\\__init__.py"", line 863, in _run_pip  
output = cp.stdout.decode(""utf-8"")  
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 46:
invalid start byte  
  
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 46:
invalid start byte  
  
File ""C:\Program Files\ChimeraX-0.8\bin\lib\site-
packages\chimerax\core\toolshed\\__init__.py"", line 863, in _run_pip  
output = cp.stdout.decode(""utf-8"")  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 NVIDIA 418.81
OpenGL renderer: Quadro P6000/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation

}}}
"	defect	closed	normal		Tool Shed	0.8	duplicate		Tristan Croll				all	ChimeraX