﻿id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
1672	Library linking failure after ISOLDE install	arnaud.basle@…	Conrad Huang	"{{{
The following bug report has been submitted:
Platform:        Linux-4.15.0-20-generic-x86_64-with-debian-buster-sid
ChimeraX Version: 0.8 (2018-12-17)
Description
It seems ISOLDE install for ""just me"" as user but then get this error when opening ISOLDE in tools general

Log:
Startup Messages  
---  
note | Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/__init__.py"", line 338, in __init__  
self.init_available_from_cache(logger)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/__init__.py"", line 445, in  
init_available_from_cache  
abc.load_from_cache()  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/available.py"", line 61, in load_from_cache  
b = _build_bundle(d)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/available.py"", line 242, in _build_bundle  
keywords = _extract_extra_keywords(keywords)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/installed.py"", line 270, in  
_extract_extra_keywords  
all_kwds = [k.strip() for k in kwds.split(',')]  
AttributeError: 'list' object has no attribute 'split'  
  
UCSF ChimeraX version: 0.8 (2018-12-17)  
How to cite UCSF ChimeraX  
Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-packages/chimerax/ui/gui.py"",
line 706, in _about  
with open(fn) as f:  
FileNotFoundError: [Errno 2] No such file or directory: '/usr/lib/ucsf-
chimerax/lib/python3.6/site-packages/chimerax/ui/about.html'  
  
FileNotFoundError: [Errno 2] No such file or directory: '/usr/lib/ucsf-
chimerax/lib/python3.6/site-packages/chimerax/ui/about.html'  
  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-packages/chimerax/ui/gui.py"",
line 706, in _about  
with open(fn) as f:  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-packages/chimerax/ui/gui.py"",
line 706, in _about  
with open(fn) as f:  
FileNotFoundError: [Errno 2] No such file or directory: '/usr/lib/ucsf-
chimerax/lib/python3.6/site-packages/chimerax/ui/about.html'  
  
FileNotFoundError: [Errno 2] No such file or directory: '/usr/lib/ucsf-
chimerax/lib/python3.6/site-packages/chimerax/ui/about.html'  
  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-packages/chimerax/ui/gui.py"",
line 706, in _about  
with open(fn) as f:  
  
See log for complete Python traceback.  
  
Downloading bundle ChimeraX_ISOLDE-1.0b2-cp36-cp36m-linux_x86_64.whl  
Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/ui/widgets/htmlview.py"", line 386, in download_finished  
session=self.session)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 548, in install_bundle  
results = self._pip_install(bundle, per_user=per_user, reinstall=reinstall)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 845, in _pip_install  
results = self._run_pip(command)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 872, in _run_pip  
raise RuntimeError(s)  
RuntimeError: ERROR:  
Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/__init__.py"", line 338, in __init__  
self.init_available_from_cache(logger)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/__init__.py"", line 445, in  
init_available_from_cache  
abc.load_from_cache()  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/available.py"", line 61, in load_from_cache  
b = _build_bundle(d)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/available.py"", line 242, in _build_bundle  
keywords = _extract_extra_keywords(keywords)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/installed.py"", line 270, in  
_extract_extra_keywords  
all_kwds = [k.strip() for k in kwds.split(',')]  
AttributeError: 'list' object has no attribute 'split'  
  
  
Looking in indexes: https://pypi.org/simple,
https://cxtoolshed.rbvi.ucsf.edu/pypi/  
Processing ./Downloads/ChimeraX_ISOLDE-1.0b2-cp36-cp36m-linux_x86_64.whl  
Requirement already satisfied, skipping upgrade: ChimeraX-Atomic>=0.7 in
/usr/lib/ucsf-chimerax/lib/python3.6/site-packages (from ChimeraX-
ISOLDE==1.0b2) (1.0)  
Collecting ChimeraX-Clipper>=0.3 (from ChimeraX-ISOLDE==1.0b2)  
Using cached
https://cxtoolshed.rbvi.ucsf.edu/media/chimeraxclipper/releases/0.3.1/ChimeraX_Clipper-0.3.1-cp36-cp36m-linux_x86_64.whl  
Requirement already satisfied, skipping upgrade: ChimeraX-Core==0.8 in
/usr/lib/ucsf-chimerax/lib/python3.6/site-packages (from ChimeraX-
ISOLDE==1.0b2) (0.8)  
Requirement already satisfied, skipping upgrade: ChimeraX-UI>=1.0 in
/usr/lib/ucsf-chimerax/lib/python3.6/site-packages (from ChimeraX-
Atomic>=0.7->ChimeraX-ISOLDE==1.0b2) (1.0)  
Installing collected packages: ChimeraX-Clipper, ChimeraX-ISOLDE  
Could not install packages due to an EnvironmentError: [Errno 13] Permission
denied: '/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/ChimeraX_Clipper-0.3.1.dist-info'  
Consider using the `--user` option or check the permissions.  
  
You are using pip version 18.1, however version 19.0.1 is available.  
You should consider upgrading via the 'pip install --upgrade pip' command.  
  
  
RuntimeError: ERROR:  
Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/__init__.py"", line 338, in __init__  
self.init_available_from_cache(logger)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/__init__.py"", line 445, in  
init_available_from_cache  
abc.load_from_cache()  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/available.py"", line 61, in load_from_cache  
b = _build_bundle(d)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/available.py"", line 242, in _build_bundle  
keywords = _extract_extra_keywords(keywords)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-  
packages/chimerax/core/toolshed/installed.py"", line 270, in  
_extract_extra_keywords  
all_kwds = [k.strip() for k in kwds.split(',')]  
AttributeError: 'list' object has no attribute 'split'  
  
  
Looking in indexes: https://pypi.org/simple,
https://cxtoolshed.rbvi.ucsf.edu/pypi/  
Processing ./Downloads/ChimeraX_ISOLDE-1.0b2-cp36-cp36m-linux_x86_64.whl  
Requirement already satisfied, skipping upgrade: ChimeraX-Atomic>=0.7 in
/usr/lib/ucsf-chimerax/lib/python3.6/site-packages (from ChimeraX-
ISOLDE==1.0b2) (1.0)  
Collecting ChimeraX-Clipper>=0.3 (from ChimeraX-ISOLDE==1.0b2)  
Using cached
https://cxtoolshed.rbvi.ucsf.edu/media/chimeraxclipper/releases/0.3.1/ChimeraX_Clipper-0.3.1-cp36-cp36m-linux_x86_64.whl  
Requirement already satisfied, skipping upgrade: ChimeraX-Core==0.8 in
/usr/lib/ucsf-chimerax/lib/python3.6/site-packages (from ChimeraX-
ISOLDE==1.0b2) (0.8)  
Requirement already satisfied, skipping upgrade: ChimeraX-UI>=1.0 in
/usr/lib/ucsf-chimerax/lib/python3.6/site-packages (from ChimeraX-
Atomic>=0.7->ChimeraX-ISOLDE==1.0b2) (1.0)  
Installing collected packages: ChimeraX-Clipper, ChimeraX-ISOLDE  
Could not install packages due to an EnvironmentError: [Errno 13] Permission
denied: '/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/ChimeraX_Clipper-0.3.1.dist-info'  
Consider using the `--user` option or check the permissions.  
  
You are using pip version 18.1, however version 19.0.1 is available.  
You should consider upgrading via the 'pip install --upgrade pip' command.  
  
  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 872, in _run_pip  
raise RuntimeError(s)  
  
See log for complete Python traceback.  
  

QXcbConnection: XCB error: 3 (BadWindow), sequence: 6613, resource id:
11480320, major code: 40 (TranslateCoords), minor code: 0  

Downloading bundle ChimeraX_ISOLDE-1.0b2-cp36-cp36m-linux_x86_64.whl  
Successfully installed ChimeraX-Clipper-0.3.1 ChimeraX-ISOLDE-1.0b2  
Installed ChimeraX-Clipper (0.3.1)  
Installed ChimeraX-ISOLDE (1.0b2)  

'clip' is a prefix of an existing command 'clipper'  

> toolshed show ISOLDE

Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/info.py"", line 579, in start_tool  
ti = api._api_caller.start_tool(api, session, self, tool_info)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 1188, in start_tool  
return cls._get_func(api, ""start_tool"")(session, ti.name)  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/__init__.py"", line 31, in start_tool  
return tools.get_singleton(session, ISOLDE_ToolUI, 'ISOLDE', create=True)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/tools.py"", line 214, in get_singleton  
tinst = tool_class(session, tool_name, **kw)  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/tool.py"", line 159, in __init__  
self.isolde = isolde.Isolde(self)  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/isolde.py"", line 315, in __init__  
self._start_gui(gui)  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/isolde.py"", line 443, in _start_gui  
self._populate_menus_and_update_params()  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/isolde.py"", line 532, in
_populate_menus_and_update_params  
self._update_model_list(None, None, force=True)  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/isolde.py"", line 919, in _update_model_list  
from .restraints import MDFF_Mgr  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/restraints/__init__.py"", line 11, in <module>  
from ..molobject import Restraint_Change_Tracker  
File ""/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/molobject.py"", line 42, in <module>  
_c_functions = CFunctions(os.path.splitext(libfile)[0])  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/atomic/molc.py"", line 23, in __init__  
self._c_lib = ctypes_open(library_path)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/atomic/molc.py"", line 261, in ctypes_open  
lib = ctypes.PyDLL(lib_path)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/ctypes/__init__.py"", line 348, in
__init__  
self._handle = _dlopen(self._name, mode)  
OSError: /home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/libmolc.so: undefined symbol:
_ZNK10atomstruct7Residue9find_atomERKN6chutil7CStringILi5EILc65ELc116ELc111ELc109ELc32ELc78ELc97ELc109ELc101EEEE  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-packages/chimerax/ui/gui.py"",
line 941, in <lambda>  
run(ses, ""toolshed show %s"" % quote_if_necessary(tool_name)))  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/commands/run.py"", line 31, in run  
results = command.run(text, log=log)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/commands/cli.py"", line 2587, in run  
result = ci.function(session, **kw_args)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/commands/toolshed.py"", line 337, in toolshed_show  
bi.start_tool(session, tool_name)  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/info.py"", line 585, in start_tool  
""start_tool() failed for tool %s in bundle %s:\n%s"" % (tool_name, self.name,
str(e)))  
chimerax.core.toolshed.ToolshedError: start_tool() failed for tool ISOLDE in
bundle ChimeraX-ISOLDE:  
/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/libmolc.so: undefined symbol:
_ZNK10atomstruct7Residue9find_atomERKN6chutil7CStringILi5EILc65ELc116ELc111ELc109ELc32ELc78ELc97ELc109ELc101EEEE  
  
chimerax.core.toolshed.ToolshedError: start_tool() failed for tool ISOLDE in
bundle ChimeraX-ISOLDE:  
/home/CAMPUS/namlb/.local/share/ChimeraX/0.8/site-
packages/chimerax/isolde/libmolc.so: undefined symbol:
_ZNK10atomstruct7Residue9find_atomERKN6chutil7CStringILi5EILc65ELc116ELc111ELc109ELc32ELc78ELc97ELc109ELc101EEEE  
  
File ""/usr/lib/ucsf-chimerax/lib/python3.6/site-
packages/chimerax/core/toolshed/info.py"", line 585, in start_tool  
""start_tool() failed for tool %s in bundle %s:\n%s"" % (tool_name, self.name,
str(e)))  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 NVIDIA 340.107
OpenGL renderer: Quadro FX 580/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation

}}}
"	defect	closed	normal		Tool Shed		fixed		Tristan Croll				Linux64 (X11)	ChimeraX
