id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 1639 ISOLDE installation: UnicodeDecodeError n.keep@… Tristan Croll "{{{ The following bug report has been submitted: Platform: Linux-3.10.0-862.3.2.el7.x86_64-x86_64-with-centos-7.5.1804-Core ChimeraX Version: 0.8 (2018-12-17) Description Me again this time trying a linux installation of Isolde(Describe the actions that caused this problem to occur here) Log: Startup Messages --- note | available bundle cache has not been initialized yet UCSF ChimeraX version: 0.8 (2018-12-17) How to cite UCSF ChimeraX Updating list of available bundles failed: 'ChimeraX_ISOLDE' Downloading bundle ChimeraX_ISOLDE-1.0b2-cp36-cp36m-linux_x86_64.whl unloading module chimerax.isolde Traceback (most recent call last): File ""/opt/UCSF/ChimeraX/lib/python3.6/site- packages/chimerax/ui/widgets/htmlview.py"", line 386, in download_finished session=self.session) File ""/opt/UCSF/ChimeraX/lib/python3.6/site- packages/chimerax/core/toolshed/__init__.py"", line 548, in install_bundle results = self._pip_install(bundle, per_user=per_user, reinstall=reinstall) File ""/opt/UCSF/ChimeraX/lib/python3.6/site- packages/chimerax/core/toolshed/__init__.py"", line 845, in _pip_install results = self._run_pip(command) File ""/opt/UCSF/ChimeraX/lib/python3.6/site- packages/chimerax/core/toolshed/__init__.py"", line 863, in _run_pip output = cp.stdout.decode(""utf-8"") UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 44: invalid start byte UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 44: invalid start byte File ""/opt/UCSF/ChimeraX/lib/python3.6/site- packages/chimerax/core/toolshed/__init__.py"", line 863, in _run_pip output = cp.stdout.decode(""utf-8"") See log for complete Python traceback. QXcbConnection: XCB error: 3 (BadWindow), sequence: 2793, resource id: 31463279, major code: 40 (TranslateCoords), minor code: 0 OpenGL version: 3.3.0 NVIDIA 390.48 OpenGL renderer: GeForce GTX 1050 Ti/PCIe/SSE2 OpenGL vendor: NVIDIA Corporation }}} " defect closed normal Third Party fixed Conrad Huang all ChimeraX