id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
1628	ChimeraX fails to start after failed bundle install	tic20@…	Conrad Huang	"{{{
Copying email from a user below. He later reported that clearing the cache directory and reinstalling ISOLDE fixed the issue. He suspects that his VPN dropped out in the middle of the ISOLDE installation, and that before he deleted the ISOLDE installation directory ChimeraX would simply refuse to start without returning any error message.



 Hi Tristan,

I just tried installing ISOLDE on my Mac (using ChimeraX 0.8), and the result was that I was no longer able to launch ChimeraX.

So I tried removing any trace of ISOLDE, but something is still wrong: when I double-click on ChimeraX icon it keeps not launching, whereas if I start it from a shell by typing /Applications/ChimeraX.app/Contents/MacOS/ChimeraX then it launches, but types:

NOTE: Traceback (most recent call last):
  File
""/Applications/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 338, in __init__
    self.init_available_from_cache(logger)
  File
""/Applications/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/core/toolshed/__init__.py"", line 445, in
init_available_from_cache
    abc.load_from_cache()
  File
""/Applications/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/core/toolshed/available.py"", line 61, in load_from_cache
    b = _build_bundle(d)
  File
""/Applications/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/core/toolshed/available.py"", line 98, in _build_bundle
    bundle_d = d[""bundle""][bundle_name]
KeyError: 'ChimeraX_ISOLDE'


BUG: Error preloading available bundles:
KeyError: 'ChimeraX_ISOLDE'

File
""/Applications/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/core/toolshed/available.py"", line 98, in _build_bundle
bundle_d = d[""bundle""][bundle_name]

 _See log for complete Python traceback._
 
Tristan Croll
Research Fellow
Cambridge Institute for Medical Research
University of Cambridge CB2 0XY
 

 


}}}
"	defect	closed	normal		Tool Shed		fixed						all	ChimeraX