﻿id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
15125	ChimeraX does not start	stephanie.tennstedt@…	Greg Couch	"{{{
Dear ChimeraX team,
I have downloaded the latest chimerax-daily.exe from 03 May 2024. Afterwards I installed the programme under Windows 11. Unfortunately, the programme does not start.

I entered the following command at the command prompt in Windows:

""C:\Program Files\ChimeraX\bin\ChimeraX-console.exe"" -debug.

I have attached the output (Debug_ChimeraX.txt) for you.

I have also deleted the UCSF folder in the directory C:\Users\Tennstedt\AppData\Local\. Unfortunately it still doesn't work.

Can you please help me?

Best Regards
Stephanie Tennstedt


Dr. rer. nat. Stephanie Tennstedt
PhD

Universität zu Lübeck
Institute for Cardiogenetics

T: +49 451 3101 8322
E: stephanie.tennstedt@uni-luebeck.de<mailto:stephanie.tennstedt@uni-luebeck.de>
W: www.cardiogenetics-luebeck.de<http://www.cardiogenetics-luebeck.de/>

BMF, Gebäude 67, Raum 067.000 10 035.00
Ratzeburger Allee 160
23562 Lübeck


}}}

[attachment:""Debug_ChimeraX.txt""]
"	defect	assigned	normal		Platform				Tom Goddard				all	ChimeraX
