id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
14418	Mac-SEQCROW bug?	harrisondp@…	Greg Couch	"{{{
Hello,

I have a student with a Mac that is using ChimeraX 1.7 and trying to install SEQCROW. We follow the normal process of using Tools--> More Tools--> SEQCROW-->install. His computer follows the normal install sequence. However, when we restart the program to load it loads produces the following error message and the tools are not present. I've installed ChimeraX/SEQCROW on dozens of Macs at this stage and this is a new one for me. Would you be able to help point us in the right direction?

Thank you for your help.

Dan



Error processing trigger ""ready"":
ImportError: dlopen(/Applications/ChimeraX-1.7.app/Contents/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/scipy/special/_ufuncs_cxx.cpython-311-darwin.so, 2): Symbol not found: __ZNKSt3__115basic_stringbufIcNS_11char_traitsIcEENS_9allocatorIcEEE3strEv
Referenced from: /Applications/ChimeraX-1.7.app/Contents/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/scipy/special/_ufuncs_cxx.cpython-311-darwin.so (which was built for Mac OS X 12.0)
Expected in: /usr/lib/libc++.1.dylib


File ""scipy/special/_ufuncs.pyx"", line 1, in init scipy.special._ufuncs



}}}
"	defect	closed	normal		Tool Shed		duplicate		Tony Schaefer chimera-programmers				all	ChimeraX