id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
1279	Problem installing Clipper bundle	laura.spagnolo@…	Tristan Croll	"{{{
The following bug report has been submitted:
Platform:        Darwin-17.3.0-x86_64-i386-64bit
ChimeraX Version: 0.8 (2018-08-31)
Description
I tried to install the Clipper bundle and I got the following, can you please help?

UCSF ChimeraX version: 0.8 (2018-08-31) How to cite UCSF ChimeraX 
help help:quickstart
help help:quickstart
Traceback (most recent call last):   File ""/private/var/folders/mb/gjg4hgyj5vd6x1p61s1xfwy40000gp/T/AppTranslocation/B6D919CB-C163-435E-A860-B67282AB9F7E/d/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-packages/chimerax/ui/widgets/htmlview.py"", line 309, in download_requested     from pip.wheel import Wheel, InvalidWheelFilename ModuleNotFoundError: No module named 'pip.wheel' 
ModuleNotFoundError: No module named 'pip.wheel'

File ""/private/var/folders/mb/gjg4hgyj5vd6x1p61s1xfwy40000gp/T/AppTranslocation/B6D919CB-C163-435E-A860-B67282AB9F7E/d/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-packages/chimerax/ui/widgets/htmlview.py"", line 309, in download_requested
from pip.wheel import Wheel, InvalidWheelFilename

See log for complete Python traceback.


Log:
Startup Messages  
---  
note | available bundle cache has not been initialized yet  
  
UCSF ChimeraX version: 0.8 (2018-08-31)  
How to cite UCSF ChimeraX  

help help:quickstart

help help:quickstart

Traceback (most recent call last):  
  File
""/private/var/folders/mb/gjg4hgyj5vd6x1p61s1xfwy40000gp/T/AppTranslocation/B6D919CB-C163-435E-A860-B67282AB9F7E/d/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/ui/widgets/htmlview.py"", line 309, in download_requested  
    from pip.wheel import Wheel, InvalidWheelFilename  
ModuleNotFoundError: No module named 'pip.wheel'  
  

ModuleNotFoundError: No module named 'pip.wheel'  
  
File
""/private/var/folders/mb/gjg4hgyj5vd6x1p61s1xfwy40000gp/T/AppTranslocation/B6D919CB-C163-435E-A860-B67282AB9F7E/d/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-
packages/chimerax/ui/widgets/htmlview.py"", line 309, in download_requested  
from pip.wheel import Wheel, InvalidWheelFilename  
  
See log for complete Python traceback.  
  




OpenGL version: 4.1 INTEL-10.30.12
OpenGL renderer: Intel HD Graphics 4000 OpenGL Engine
OpenGL vendor: Intel Inc.

}}}
"	defect	closed	normal		Third Party	0.8	not a bug						all	ChimeraX