id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
1176	ChimeraX not opening	coleman.martin@…	Greg Couch	"{{{
Hello,


I'm having an issue where ChimeraX will not open. I've tried to open from the start menu, file location, and saved .cxs files. After trying to launch, ChimeraX flashes up in the task manager but then disappears entirely, same with the debug.  Yesterday 6/27/18 I was able to use the program like normal however today 6/27/18 the program will not launch. The only changes to the computer (windows10) have been windows defender updates and update KB4284848 (OS Build 17134.137). To troubleshoot this I've re-installed ChimeraX, ran a system file check scan, ran ms safety scanner, tried to launch the program in a clean boot, and re-installed ChimeraX again. Between each of these steps the computer was re-started.


Is there anything else I should try?


Thanks,

Cole

}}}
"	defect	closed	normal		Platform		fixed		chimera-programmers				all	ChimeraX