id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 1105 ISOLDE run time error vincent.chaptal@… Tristan Croll "{{{ Dear Chimera developers, I would like to install ISOLDE and run into a runtime error problem, see bellow. First I installed the daily build v0.7 and then realized that it only works on v0.6, so I reinstalled v0.6 by overwritting on v0.7 in order to only keep one version on my mac. I would gladly provide the log if you can help me locate it. could you tell how to proceed in order to make it work? thanks All the best Vincent RuntimeError: Processing /Users/vchaptal/Downloads/ChimeraX_ISOLDE-1.0b1-cp36-cp36m-macosx_10_9_x86_64.whl Requirement not upgraded as not directly required: ChimeraX-Core==0.6 in /Applications/ChimeraX.app/Contents/lib/python3.6/site-packages (from ChimeraX-ISOLDE==1.0b1) Collecting ChimeraX-Clipper>=0.2 (from ChimeraX-ISOLDE==1.0b1) Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(': Failed to establish a new connection: [Errno 65] No route to host',)': /simple/chimerax-clipper/ Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(': Failed to establish a new connection: [Errno 65] No route to host',)': /simple/chimerax-clipper/ Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(': Failed to establish a new connection: [Errno 65] No route to host',)': /simple/chimerax-clipper/ Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(': Failed to establish a new connection: [Errno 65] No route to host',)': /simple/chimerax-clipper/ Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError(': Failed to establish a new connection: [Errno 65] No route to host',)': /simple/chimerax-clipper/ Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(, 'Connection to cxtoolshed.rbvi.ucsf.edu timed out. (connect timeout=15)')': /pypi/chimerax-clipper/ Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(, 'Connection to cxtoolshed.rbvi.ucsf.edu timed out. (connect timeout=15)')': /pypi/chimerax-clipper/ Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(, 'Connection to cxtoolshed.rbvi.ucsf.edu timed out. (connect timeout=15)')': /pypi/chimerax-clipper/ Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(, 'Connection to cxtoolshed.rbvi.ucsf.edu timed out. (connect timeout=15)')': /pypi/chimerax-clipper/ Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(, 'Connection to cxtoolshed.rbvi.ucsf.edu timed out. (connect timeout=15)')': /pypi/chimerax-clipper/ Could not find a version that satisfies the requirement ChimeraX-Clipper>=0.2 (from ChimeraX-ISOLDE==1.0b1) (from versions: ) No matching distribution found for ChimeraX-Clipper>=0.2 (from ChimeraX-ISOLDE==1.0b1) File ""/Applications/ChimeraX.app/Contents/Library/Frameworks/Python.framework/Versions/3.6/lib/python3.6/site-packages/chimerax/core/toolshed/__init__.py"", line 730, in _run_pip raise RuntimeError(s) /See log for complete Python traceback./ If you wish to report this error, send mail tochimerax-bugs@cgl.ucsf.edu and describe what you were doing and include a copy of the contents of the log. Don't include any data you wish to remain private since a publicly viewable bug report will be created. -- Vincent Chaptal, PhD Institut de Biologie et Chimie des Protéines Drug Resistance and Membrane Proteins Laboratory 7 passage du Vercors 69007 LYON FRANCE +33 4 37 65 29 01 http://www.ibcp.fr }}} " defect closed normal Tool Shed 0.6 fixed Conrad Huang Tom Goddard all ChimeraX