[Chimera-users] Web services are down

Elaine Meng meng at cgl.ucsf.edu
Fri Jan 6 07:43:01 PST 2017


Hello Tanzila,

Yes, the RBVI web services (running Modeller, Blast Protein and others from Chimera) are currently down.  We are actively working to fix this problem, but I don’t know how soon it will be resolved.

Best,
Elaine
-----
Elaine C. Meng, Ph.D.                       
UCSF Computer Graphics Lab (Chimera team) and Babbitt Lab
Department of Pharmaceutical Chemistry
University of California, San Francisco

On Jan 5, 2017, at 12:12 PM, Islam, Tanzila <tanzila.islam at wsu.edu> wrote:

> Hello Elaine
> 
> How is everything going?
> I need a little help regarding modeller service with Chimera.
> I was able to perform some insertions to the protein structure using your methods. Your emails were very helpful.
> 
> But the modeller is not working properly for last 2 days. Its showing error-
> 
> But liiks like the service is down for last couple of days.
> .........................................................................................
> ......................................................................................
> NonChimeraError: Web service appears to be down.  See Reply Log for more details.
> Service 'opal:Modeller9v8Service' is unavailable.  See Reply Log for more details.
> 
> Is there any problem with the web service that you know of? Will that be resolved soon?
> If you can tell me when I will be able to use the service, that will be very helpful.
> 
> Thanks
> 
> Tanzila Islam
> Graduate Student
> Washington State University




More information about the Chimera-users mailing list