[Chimera-users] MultiFit is not working

Eric Pettersen pett at cgl.ucsf.edu
Wed Nov 2 11:41:03 PDT 2016

Can you try again?  I see MultiFit jobs running on our server as I type this, so perhaps this was some kind of temporary problem, or a connectivity problem between your site and ours.  If the problem continues, please use Help->Report A Bug to make a report, which will automatically include a lot of details about the machine you are using and the version of Chimera.  Thanks.


	Eric Pettersen
	UCSF Computer Graphics Lab

> On Nov 2, 2016, at 5:23 AM, Smirnova, Julia <julia.smirnova at charite.de> wrote:
> Dear  Chimera-team,
> I was trying to use a MultiFit service of Chimera (to fit two models into my cryo density map), and it gives me the following error:
> Wrote /tmp/tmp_rSyaW/INSRT_model2.pdb
> Wrote /tmp/tmp_rSyaW/1x1n.pdb
> Traceback from web service request (connection setup):
> Traceback (most recent call last):
>   File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/opal_client.py", line 11, in __init__
>     self._setup(serviceName, opalURL, sessionData)
>   File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/opal_client.py", line 52, in _setup
>     md = self.sudsClient.service.getAppMetadata()
>   File "/opt/UCSF/Chimera64-1.11.2rc/lib/python2.7/site-packages/suds_jurko-0.6-py2.7.egg/suds/client.py", line 280, in __getattr__
>     port = self.__find(0)
>   File "/opt/UCSF/Chimera64-1.11.2rc/lib/python2.7/site-packages/suds_jurko-0.6-py2.7.egg/suds/client.py", line 315, in __find
>     raise Exception, 'No services defined'
> Exception: No services defined
> Typically, if you get a TypeError, it's a problem on the remote server
> and it should be fixed shortly.  If you get a different error or
> get TypeError consistently for more than a day, please report the
> problem using the Report a Bug... entry in the Help menu.  Please
> include the traceback printed above as part of the problem description.
> Traceback from web application request:
> Traceback (most recent call last):
>   File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/appWebService.py", line 48, in _initApp
>     self.backend = Backend(service, url)
>   File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/opal_client.py", line 21, in __init__
>     raise NonChimeraError("Web service appears "
> NonChimeraError: Web service appears to be down.  See Reply Log for more details.
> Service 'opal:MultiFitWebService' is unavailable.  See Reply Log for more details.
> Could you please give me a clue what might be a problem.
> I do have an internet connection (checked by 'Fletch by ID... ' function)
> Thank you for your support,
> Julia
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