[Chimera-users] Vista Problem
gregc at cgl.ucsf.edu
Mon Sep 8 12:09:17 PDT 2008
On Sun, 31 Aug 2008, hsosa at aecom.yu.edu wrote:
> I just installed the latest production release version of chimera on
> laptop running Vista and got the following message when starting chimera:
> Unable to run multisampling.
> Graphics hardware support request, but cannot switch while
> maintaining display data
> I can run the program after clicking the OK button in the above message
> but then I cannot exit chimera.
> Any idea of what is going on ?
When you get a mysterious bug with chimera, we really wish that you would
submit the bug with chimera's Report a Bug dialog (in the help menu).
The bug report tells us more about the configuration of your computer and
then we can tailor the response appropriately. So what follows is a
Your bug appears to be an immature graphics driver. The best solution
would be to upgrade your graphics driver. And ideally you would get a
newer graphics driver from the laptop vendor's website, because they often
customize the drivers for their hardware, but the laptop vendor's rarely
update the drivers (unlike NVidia and ATI/AMD which update their desktop
drivers every month), so you may need to get a newer one from the graphics
manufacturer. In particular, if you have Intel graphics, get a newer
driver from <http://downloadcenter.intel.com/>.
UCSF Computer Graphics Lab
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