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Apple Mail 3.6 (OS X 10.5.8) Setup Notes

Information for Apple Mail (OS X and iPhone) e-mail clients.

Quick Summary for Existing Apple Mail Users

Existing IMAP Accounts

Note: We have found that updating your existing account settings often confuses Apple Mail, so we recommend saving your existing local mail folders, then deleting your existing cgl.ucsf.edu account, and recreating it. This is especially a problem if you have your Draft or Sent Messages saved on the server, or if you use CGL's Single Sign-On.

Bring the Accounts tab in the Preferences dialog:

Account Information tab:
  • Incoming Mail Server: plato.cgl.ucsf.edu
  • Edit the Server Settings...:
    • Outgoing Mail Sever: plato.cgl.ucsf.edu
    • Server Port: 587
    • Turn on Use Secure Sockets Layer (SSL)
    • Authentication: Password
      (Use Kerberos if your computer has been configured to support CGL's Single Sign-On.)
    • User Name: your user name
Advanced tab:
  • IMAP Path Prefix: empty
  • Authentication: Password
    (Use Kerberos if your computer has been configured to support CGL's Single Sign-On.)

New Account Walkthrough

Start up Mail application and setup your account.

Need help?

Send e-mail to mail-help@cgl.ucsf.edu or call Susan at 476-5379.